The 2025 Subaru Love Promise Community Commitment Award
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our community, and the Subaru Love Promise.
The 2025 Subaru Love Promise Community Commitment Award recognizes elite Subaru retailer who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
Here at Subaru, we love our community as much as we love our vehicles and are committed to making a positive impact on the lives of all of our customers and neighbors.
What is the Subaru Love Promise?
The Subaru Love Promise® is our vision to show love and respect to all people at every interaction with Subaru. Subaru and our retailers believe every day gives us an opportunity to positively impact the world around us – by how we support each other, our customers, and our community. Together, we are committed to making the world a better place. \n\n The Love Promise is what makes Subaru More Than a Car Company® and a Subaru retailer More Than a Car Dealer®. It sets a standard that we are committed to living every day. \n\n What is the Subaru Love Promise Community Commitment? \n\n At Subaru, we believe in being a positive force in our community, not just with donations, but with actions that set an example for others to follow. We aim to make the world a better place through several key initiatives that help support and protect people, pets, and our planet:
How is DCH Subaru of Riverside dedicated locally to the Love Promise?
At DCH Subaru of Riverside, we are committed to being more than just a car retailer. We believe in making our community a better place. It’s our pledge to do right by the community in which we all live and work. That's why we volunteer, donate, and fundraise for our many local charity partners. It's our way to give back and bring the Subaru Love Promise to life in Riverside.
Mary S Roberts Pet Adoption Center
Matthew Gage Middle School
Operation Safe House, Feeding America Riverside I San Bernardino
The Leukemia & Lymphoma Society at Loma Linda University Hospital , Ronald McDonald House Inland Empire, Villa Health Care Center
Love Promise Stories from DCH Subaru of Riverside
Subaru and DCH Subaru of Riverside believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Thanksgiving in Riverside with Subaru Riverside - Mark D
Volunteers from Subaru Riverside joined The Salvation Army of Riverside to serve meals and distribute food boxes to community members facing food insecurity during the Thanksgiving Holiday. Their hands-on support reflects Subaru’s ongoing commitment to giving back and helping strengthen the communities they serve.
Giving Back One Box at a Time! - Angela J
DCH Subaru - supporting us this holiday season! Last week, the team helped sort and pack 426 boxes totaling 9,066 pounds. These boxes go out to our Community Partners in the IE. Way to give back during the holidays!
Honoring DCH Subaru of Riverside’s Ongoing Commitment to Pets in Need - Molly S
Team members from DCH Subaru of Riverside joined Tom Edwards, General Manager and Sonya Russell-Edwards, Subaru Love Promise Coordinator, at the Mary S. Roberts Pet Adoption Center on Friday, October 24th for a very special presentation. DCH Subaru of Riverside was presented with a certificate of exceptional generosity in response to their partnership with MSRPAC for nearly five years. Together with Subaru of America, they have donated over $160,000 to our organization. Since early 2021, DCH Subaru of Riverside has shown their commitment to the Subaru Loves Pets initiative by helping the pets in our care over and over again. Thanks to Subaru many displaced pets found their match and are now living their best life. In addition, this amazing organization has supported our annual Walk with the Animals as our presenting sponsor for four years, volunteered at our Thrift Store, made enrichment and special treats for our pets, hosted pet food drives, donated toward repairs to the Pet Adoption Center, and so much more. Thank you to DCH Subaru of Riverside - you are amazing champions for homeless pets and wonderful members of the Riverside community. Your support and generosity toward helping with the mission of Mary S. Roberts Pet Adoption Center means the world to us. Next time you're in our area, visit the Pet Adoption Center lobby to see DCH Subaru of Riverside's name on our Donor Recognition Wall.
Subaru Loves Pets – Celebrating Love, Loyalty, and Second Chances - Molly S
The Mary S. Roberts Pet Adoption Center was once again proud to partner with DCH Subaru of Riverside for Subaru’s Loves Pets initiative this October. Together, we celebrated an incredible month of love, wagging tails, and second chances! Our friends at DCH Subaru of Riverside went above and beyond — hosting a fun-filled adoption event that helped eight pets find their new families. They also rolled out the red carpet for our long-stay dog, Button, in honor of Subaru’s 7th annual National Make a Dog’s Day. Button spent the day soaking up all the attention she deserves. From greeting the Subaru team with tail wags to donning her very own Dodgers jersey, she was the star of the showroom! She even “job shadowed” employees, took a joyride in a #SubaruLovesPets Crosstrek, and enjoyed a pup-approved cake made just for her. We’re so grateful to the DCH Subaru of Riverside team for their unwavering commitment to helping pets in need and for making October such a memorable month. Thank you for helping us create more happy tails!
Driving Hope Forward: How DCH Subaru Celebrated Avery and the Mission to End Blood Cancer - Staci C
Driving Hope Forward: How DCH Subaru Celebrated Avery and the Mission to End Blood Cancer The Subaru Love Promise isn’t just a slogan, it’s a commitment to lift communities, to bring joy to families facing unimaginable challenges, and to stand beside them in their most vulnerable moments. On a warm fall evening in the Inland Empire, that promise came to life in the most extraordinary way, through the story of one brave young girl named Avery and the incredible team at DCH Subaru of Riverside. A Hero’s Journey Avery was first diagnosed with Acute Lymphoblastic Leukemia on October 6, 2016, just four years old. What should have been a childhood filled with playdates, first days of kindergarten, and new adventures quickly turned into hospital rooms, chemo treatments, and countless days spent fighting for her life. For over two years, Avery endured more than any child ever should: chemo, steroids, spinal taps, and the overwhelming uncertainty that comes with a cancer diagnosis. But Avery is not defined by cancer—she is defined by courage. In December of 2018, Avery got to do something every childhood cancer warrior dreams of—she rang the bell, marking the end of her first round of treatment. Life slowly began to feel normal again. Avery thrived in school, fell in love with volleyball, and built friendships that would carry her through her toughest days. She was happy. She was healthy. She was free. The Unexpected Roadblock Then, in January 2024, Avery’s world shifted again. Frequent headaches and dizziness led to a CT scan, an ambulance ride, and heartbreaking news: Leukemia had returned, this time in her central nervous system. At only 11 years old, Avery began another fight—this time with intense chemo and cranial radiation. But Avery doesn’t give up. She is a warrior. And she’s counting the days until she rings that bell again, this time as a two-time leukemia survivor. A Night to Remember: The Light The Night Event Every year, Blood Cancer United, formerly the Leukemia & Lymphoma Society’s Light The Night event brings communities together to celebrate survivors, remember those lost, and support those still in the fight. This year, Avery was chosen as the Inland Empire Honored Hero — and DCH Subaru made sure she felt every bit of that title. Led by Sonya, Tom, and the entire DCH Subaru team, they brought something truly special to the event: the Mission Chariot, a stunning Subaru Forester decorated with care, love, and pride. Avery has always loved Subarus, so when she saw that beautiful vehicle, her eyes lit up with pure joy. They didn’t just park the car — they made it her stage. Avery climbed inside, waved to her friends, stood tall, and smiled wider than she had in months. For a moment, she wasn’t a patient. She was a star. More Than a Car: A Moment of Joy DCH Subaru showered Avery with thoughtful gifts, tokens of love that said, “We see you. We honor you. We’re here with you.” But more than the gifts, it was the way they made her feel. Sonya and the team made sure Avery felt like the most important person there. All around the Mission Chariot, the DCH Subaru team welcomed families, volunteers, and survivors. They handed out smiles like candy. They celebrated life, hope, and community. And in doing so, they reminded everyone why Subaru’s “More Than a Car Company” promise matters so deeply. The Subaru Love Promise in Action Subaru’s Love Promise is about caring for communities, supporting families, and standing beside causes that matter. DCH Subaru didn’t just sponsor an event — they became a part of Avery’s story. That night wasn’t about a vehicle or a company. It was about a little girl who has fought so bravely, about a community that refuses to give up, and about a team that chose to use their platform to bring light into darkness. A Lasting Impact As Avery waved to her friends from the Mission Chariot, the crowd cheered. Parents wiped away tears. Children looked up to her as a hero. And the DCH Subaru team stood proudly, knowing that they had given Avery something far more powerful than a ride in a car — they had given her a memory of pure joy. In a world where cancer too often steals childhood moments, DCH Subaru gave one back. Thank You, DCH Subaru On behalf of Avery’s family, Blood Cancer United, formerly the Leukemia & Lymphoma Society, and the Inland Empire community: thank you to Sonya, Tom, and everyone at DCH Subaru. Thank you for bringing hope. Thank you for making Avery feel like the hero she is. Thank you for living the Subaru Love Promise — with heart, with generosity, and with love. Avery will ring that bell again. And when she does, she’ll remember the night she stood in that Subaru Forester, waving to her friends, surrounded by love. ✨ “Sometimes the smallest gestures make the biggest impact. And sometimes, a car can carry more than people — it can carry hope.” Until there's a cure, Staci Conely
DCH Supporting Senior Hunger - Angela J
This quarter, the team from DCH Subaru of Riverside helped create 384 food boxes for seniors! These boxes will be distributed through our Senior Mobile Pantry Program. We love seeing our Community come together, one box at a time!
The Love Promise in Action: Creating a Place of Hope for Vulnerable Youth - Julie H
At Operation SafeHouse in Riverside, our mission is simple but urgent: to provide critical, life-saving services to Riverside County's most vulnerable youth; those ages 11 to 21 who face homelessness, abuse, neglect, and abandonment. These young people are often in “survival mode,” navigating each day without access to the most basic needs: a safe place to sleep, a hot meal, a shower, or clean clothing. For these youth, Operation SafeHouse offers more than shelter, we offer dignity, stability, and hope. Through 24-hour emergency shelter, transitional housing, street outreach, and mental health programs, we create pathways to safety, healing, and permanent housing. And we don’t do it alone. Since 2010, DCH Subaru of Riverside has been a dedicated and compassionate partner in our mission. Tom, Sonya, and their incredible team have shown up for our youth time and again; volunteering to serve meals, donating blankets, jackets, socks, hygiene kits, and countless other necessities that help keep our programs running and our youth cared for. Most recently, their Love Promise took a beautiful and deeply meaningful form, by transforming one of our boy's bedroom in our emergency shelter for youth under the age of 17. Over the years, our shelter has received small touch-ups from volunteer groups, but one room in particular was showing its age. It looked tired and worn. It needed more than a fresh coat of paint, it needed heart. That’s when we reached out to Sonya at DCH Subaru with an idea: would they consider sponsoring a full room makeover? Without hesitation, Sonya and the DCH Subaru team said yes and they took it from there. They chose a calming wilderness theme to bring the outdoors in; creating a space that felt peaceful, natural, and inviting. Their team selected everything with thoughtfulness and care: new paint colors, cozy bedding, lamps, end tables, blinds, and even brand-new carpet. Every detail was designed to make the room feel like a sanctuary. A place to rest. A place to dream. When the room was revealed, the reaction was immediate and joyful. One staff member said it looked like an Airbnb. Some of the boys wanted to have a pretend campout inside. A few of the girls even asked to trade rooms! But beyond the fun and excitement, something deeper happened: the room became a symbol of what’s possible. For many of the vulnerable youth who come through our doors, this may be the first time they’ve had a clean, safe space that’s theirs. A room that tells them they matter. That someone sees them. That someone believes they deserve comfort and beauty, even in the midst of difficult circumstances. It’s easy to underestimate the power of a warm bed, soft lighting, and a fresh start. But for a young person coming out of trauma, these small things speak volumes. They say: You are safe now. You belong. You have value. Thanks to the generous support and sponsorship of DCH Subaru of Riverside, one more room in our shelter is now a space of healing and hope. Their commitment to Riverside’s most vulnerable youth is not just something they talk about, it’s something they show up for, again and again. We are honored to call DCH Subaru of Riverside a long-standing partner in our mission and a shining example of Subaru’s Love Promise in action. Together, we are transforming lives; one safe night, one caring gesture, and one beautifully redecorated room at a time.
DCH SUBARU LOVES LEARNING AT MATTHEW GAGE MIDDLE SCHOOL - DR. LISA K
DCH Subaru of Riverside recently visited Matthew Gage Middle School as part of Subaru Loves Learning. We're so proud to have them as our partner in education! The impact they have brought to our school is huge! Sonya and her team at DCH have been amazing and responsive and so helpful and they have impacted so many. How many lives on our campus I mean, even our teachers feel so supported by the company that they even go there and buy their personal cars from the dealership. I mean and we had someone last week by her daughter a car from there and so I think that the proof is in how the students are performing and acting in classes that they help. Because of the partnership, we’re able to supply classrooms with things that the students need that we wouldn't normally be able to do. Especially in this time when things are so tight financially for so many families, they can't provide it so our students really, really need the support and our teachers can't always come up with the funding themselves to do it nor the school. So the partnership is really crucial for students to be successful. In today's time the education field is under a lot of scrutiny and not a lot of praise and so just the heartwarming feeling they get when the whole team comes out, the fact that these people who obviously have so many other things to do take the time out of the day to come to bring things, to say a kind word to them at one of our staff meetings means so much because really this is one of the only organizations that they get that praise from and that encouragement and reinforcement. Sonya and her team come out several times a year to do things for the staff and students and it means so much them. For for them to keep come out and doing the real work of educating the students and making them feel important, contributing citizens to our society. I think it's really good work. Sonya is amazing and her whole team is great!
DCH SUBARU RIVERSIDE SUMMER BLOOD DRIVE - Jacob P
Earlier this summer, LifeStream Blood Bank continued our partnership with DCH Subaru Riverside by bringing our mobile unit to their lot to conduct a lifesaving blood drive. Our mission at LifeStream Blood Bank is to connect local patients and donors through the gift of blood. We execute our mission by running many community blood drives with some of our amazing hosts who help us with accommodation and promotion of the blood drive ahead of time. DCH Subaru has been a consistent partner for us over the last few years, hosting multiple blood drives per year in an effort to help support local hospitals treat their patients who need blood transfusions. Hospitals such as Riverside University Health Systems and Loma Linda Hospital benefit greatly from the blood donations we collect. Summer time is the most challenging time for collecting blood donations due to schools being out and people vacationing frequently. The heat also is a factor especially for outdoor blood drives. DCH Subaru didn't let any of that stop them from making moves towards a successful blood drive. Even when interest started off slowly, they kicked into gear and supplied gift cards as an incentive to attract more folks to sign up! We ended up collecting 18 donations! This was enough donations to potentially save over 50 lives! The folks at DCH Subaru not only gave us their usual accommodating efforts to have us for the blood drive that day, but also displayed immense generosity and hustle to increase interest and participation for our blood drive. And thus, more lives were saved thanks to Sonya and her team. We can't thank DCH Subaru enough for coming through once again for our local hospital patients. Their dedication to hosting the blood drives and putting effort into making them successful is what we always look for in a great blood drive host, and they personify that. Thank you so much! And we look forward to the next one!
Loma Linda Cancer Center - DCH Subaru of Riverside - Alexis M
In the last few years, DCH Subaru of Riverside has partnered with The Leukemia & Lymphoma Society (LLS) and Loma Linda Cancer Center through the Subaru Loves to Care initiative. The partnership has involved delivering blankets, and messages of hope to cancer patients. The items were delivered to the Oncology staff at the hospital on June 18th, 2025, by DCH Subaru of Riverside for distribution to patients in treatment.
